The title says it all really - I haven't been able to get into my account for a number of months now, and clearing browser cache/using alternate browser/performing ritual incantations has no effect at all.
Any help would be much appreciated.
Forum TeamHi johnnyboyc_uk,
Thanks for posting, and sorry to see you're having some issues trying to sign in.
Can you confirm if you're using a VPN? If so, can you disconnect this and try signing in again?
Alex_Rm
I'm not using a VPN.
Forum TeamThank you for that information. Can you confirm what devices you have tried to register this on?
^Martin
I'm seeing this IDF-12B error again on my home PC. Signing in on my work laptop works fine, however. I'd rather not have to do that, given traffic is monitored.
Subsequently, it's a pain to pay either the O2 or Virgin bills on my home PC.
Why is this process prone to failure so often?
