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johnnyboyc_uk's avatar
johnnyboyc_uk
On our wavelength
9 days ago

Infuriating 'IDF-12B' error when attempting to sign in

The title says it all really - I haven't been able to get into my account for a number of months now, and clearing browser cache/using alternate browser/performing ritual incantations has no effect at all.

Any help would be much appreciated.

5 Replies

  • Hi johnnyboyc_uk,

    Thanks for posting, and sorry to see you're having some issues trying to sign in.

    Can you confirm if you're using a VPN? If so, can you disconnect this and try signing in again?

    Alex_Rm

      • Martin_N's avatar
        Martin_N
        Icon for Forum Team rankForum Team

        Thank you for that information. Can you confirm what devices you have tried to register this on?

        ^Martin