Forum Discussion

asdsdad's avatar
asdsdad
Joining in
20 days ago

IDF-12B problem

Hi there,

I am trying to log in to my account, and have received the IDF-12B error that is mentioned several times on this forum. I have followed all the advice, including different browsers, and there is no VPN involved.

Any help gratefully received.

Kind regards,

Dave

3 Replies

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    20 days ago

    Hi asdsdad,

    Thank you for your post and welcome to the community. 

    We're very sorry for the issue you're having with your online account. 

    To confirm, have you been able to try different devices?

    ^Martin

    • asdsdad's avatar
      asdsdad
      Joining in
      20 days ago

      Thanks Martin - yes I have tried different devices, same result

       

      • Martin_N's avatar
        Martin_N
        Icon for Forum Team rankForum Team
        20 days ago

        Thank you for that information. What I will do is private message you now to confirm your details to look into this further. 

        ^Martin