I need my Netflix account disassociating from my virgin media account. I have changed my VM package to remove the TV, so my Netflix subscription has stopped. I can't reactivate it as it says to contact virgin to sort out billing details, can someone pls sort it so I can reactivate it without VM billing?
Hello Jaypilks.
Thanks for your first post and welcome back to our community.
Sorry to hear you're having an issue with
I'd like to investigate this for you.
If you don't mind, I'll need to send you a private message to pass security.
If you can check the envelope at the top right of your screen, that would be great.
Gareth_L
Thanks for your time today Jaypilks.
Glad we've been able to get your Netflix issues resolved.
If you need anything else at all, you know where we are.
Gareth_L
Thank you for you help with this issue, all is sorted and kids are happy 😁
