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petes1000xr's avatar
petes1000xr
Joining in
8 months ago

I have netflix and disney on my broadband but getting charged

I have disney plus and netflix on my broadband order not tv and virgin are wanting to charge but it's in the main services provided box on my contract have spoken 8 times to try and fix but getting nowhere 

 

1 Reply

  • Paul_DN's avatar
    Paul_DN
    Icon for Forum Team rankForum Team
    8 months ago

    Hi petes1000xr,

    Thank you for reaching out to us in our community and welcome both here and to Virgin Media, can you please expand a little on what it is you are being charged that you do not agree with?

    Regards

    Paul.