Hello,I need copies of my VAT receipts from May 2022 and will need them moving forward.How do i go about getting copies of these?ThanksEmma

Hi kbingham, Thank you for reaching out to us in our community and welcome, we will be more than happy to arrange VAT bills for you, we will need a registered VAT number, I will send you an invite into a private chat, once received please click on the purple envelope to accept. Regards Paul.

Hi kbingham, Thank you for joining me in a private chat and for clearing security, glad I was able to arrange VAT bills for both past and future bills, as advised this has been arranged and will arrive within 5 working days and any future bill will change also, please let us know if you need any further support. Regards Paul.

Hi Code360Ltd thanks for getting back to me privately. This is just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Please bear in mind, you can manage your account from here. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. RegardsLee_R

Hi LizzieH2 thanks for your post here in the Community - welcome!No problem, please allow me to send you a PM so I can look into things further for you. Kindly expect this to arrive shortly and respond directly when you can!Many thanks

Thanks for working with me via our private messaging function NextLevel52, and I'm pleased to have got this one sorted for you. Do please feel free to return to our Community Forums if you experience any issues with the services and/or your account. Thanks, David_Bn

How do i get a VAT receipt? | Virgin Media Community

111 Replies

Replies have been turned off for this discussion

DMDH
Joining in
3 years ago
Can I join the chorus of "why have my VAT receipts stopped? I need them back" please... sigh. The folks on the phones are not understanding the issue.

Mel
- Kain_W
  Forum Team (Retired)
  3 years ago
  Hi DMDH,
  
  Thanks for your post and welcome to the community.
  
  Apologies for the issues faced, can I ask what's been advised on the phone?
  
  Has this been taken off your package?
  
  Regards,
  - DMDH
    Joining in
    3 years ago
    The chap on the phone seemed to be struggling with the difference between a VAT receipt -- the single-page document that has been sent to me by post for the last several years -- and the actual bill, which isn't sent out but is made available online. I still need to receive the VAT receipts, and they seem to have stopped being sent; the last one I have here is dated 1st December (with a tax point of 17th November). So I need the ones that would have been dated 1st Jan and 1st Feb, and for them to be re-enabled from here on in.
    
    Mel
Ninnut85
Joining in
3 years ago
Seems to be an issue with Virgin media and issuing VAT receipts this year going by this thread.
I too have previously been receiving VAT receipts through the post but these seemingly have stopped this year for some reason.
Please can I be issued the VAT receipt for Jan 2023 and ensure they are set back up for me to receive them going forward? It would be a lot easier if you just allowed us to download electronic copies of them.
- Travis_M
  Forum Team (Retired)
  3 years ago
  Hi ben100001
  
  Thanks for posting on our community forum!
  
  I am going to drop you a private message now to collect some more information so I can have this resolved for you, please keep an eye on your inbox for a message from myself
  
  Regards
  - ben100001
    Joining in
    3 years ago
    Hi Travis, I have not received a pm from you yet. I look forward to receiving it.
june6
Joining in
3 years ago
Hi there,
I also need VAT invoices for the last 4 months and forthcoming invoices as well.
Could you kindly help me with this?
Thanks
- Zach_R
  Forum Team (Retired)
  3 years ago
  Hi june6,
  
  Thank you for getting back to me via private message so that we could take a closer look at things for you. I'm glad that we were able to address and resolved your concerns.
  
  Please do let us know if there's anything more that we can assist you with.
  
  Thanks,
  - Chmntts
    Joining in
    2 years ago
    Hello,
    I need copies of my VAT receipts from Nov 2023 and will need them moving forward too.
    
    Can you help me please?
- Zach_R
  Forum Team (Retired)
  3 years ago
  Hi june6,
  
  Thank you for your post and welcome to our community forums. We're here to help.
  
  We'll certainly help as best as we can to get you VAT receipts if possible. Please respond to the private message that I'll be sending to you shortly and we can proceed from there with this.
  
  Thanks,
richfoto
Joining in
3 years ago
I need to get VAT bills/receipts on my account.
Can you please help get this updated...?
- Martin_N
  Forum Team
  3 years ago
  Hi richfoto,
  
  Thank you for your post and welcome to the community.
  
  We can certainly look into amending so that future bill would be VAT bills.
  
  But we wouldn't be able to provide previously bill as VAT copies.
  
  Is that something you would like assistance with?
  
  ^Martin
Zach_R
Forum Team (Retired)
3 years ago
Hi ebert0802,

On top of the information in my previous post, the VAT receipts/billing will be available and accessible via your My Virgin Media online account.

Thanks,
- misshyip
  Joining in
  3 years ago
  Hi there,
  I also need VAT receipts for my bills since July and going forward, can you help me?
  
  Many thanks,
  Holly
  - Kath_P
    Forum Team
    3 years ago
    Hi Holly,
    
    Thanks for coming back to me via private message.
    
    I have amended your bills for going forward now so going forward you will get a VAT bill each month.
    
    I have also requested the backdated ones to July for you. You should receive these shortly.
    
    If you have any further issues, please pop back and let us know.
    
    Thanks,
Zach_R
Forum Team (Retired)
3 years ago
Hi ebert0802,

Thank you for getting back to me via private message so promptly so that we could investigate and assist you further with this matter.

As discussed there, you should have VAT receipts provided alongside your billing for all of your forthcoming monthly bills.

Let us know if there's anything more that we can help you out with.

Thanks,
Zach_R
Forum Team (Retired)
3 years ago
Hi ebert0802,

Thank you for your post and welcome to our community forums. We're here to help.

If you're looking to arrange getting VAT receipts/bills going forward then that's something that I can help you with. I'll send you a private message in a few moments to take some details from you and we'll proceed from there.

Thanks,
- dles1966
  Tuning in
  2 years ago
  Hi Zach, I require VAT invoicing too, how can I get these, please?
  - Carley_S
    Forum Team
    2 years ago
    Hi dles1966
    
    Thanks for getting in touch.
    
    Are you looking to have your VAT invoice backdating or are you just looking to have VAT invoicing going forward?
- ben100001
  Joining in
  3 years ago
  I also need copies of bills with VAT split out. Please could I get such copies?

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How do i get a VAT receipt?

111 Replies

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