Help please
we have recently joined virgin for our broadband. we have had no welcome email so dont know our account number, in effect cant set up my account online. we have checked junk and nothing there
Forum Discussion
2 Replies
- Vikki_M
Forum Team
Hi kirstiesheehan,
Thank you for your post, we're sorry to hear you haven't received your welcome email.
We can see you're in a private message conversation with a member of the team here already. Please await their response, and we can assist further for you there.
This is quite normal. You could try calling the Installations number 0800 052 1734
