Free month of services whatsapp
Hi just received the following Whatsapp seemingly from Virgin. Did a google but could not find anyone else mentioning such a message so have turned to here for help please !
Our Broadband service is ending at the end of December 2023. The retentions price was not great so we went through with cancellation.
Today i was sent this Whatsapp message from Virgin...
Hi, it’s Virgin Media here. We’re sorry to see you leave, however we don’t want to see anyone without connectivity while making alternative arrangements. We’d therefore like to give you your current services entirely free for an extra month. If you don’t want this, simply reply with NO, otherwise, we’ll make the arrangements for you. Your services will still automatically disconnect, so there’s no need to do anything.
Does anyone know if this is genuine ?
Thanks
Pam
Hi Pamela, thanks a lot for your reply here.
Victoria has messaged you privately, so please look out for a notification in the envelope icon in your home screen to view and reply to the message directly.
We hope this helps!
Many thanks