Forum Discussion

Clarab79's avatar
Clarab79
Joining in
6 months ago

Extending disconnection date

I’m wondering if I am able to extend my disconnection date for a month? My new broadband provider is unable to install due to unforeseen circumstances, however I can’t be without internet for work, etc. 

Is this something I can do? 

  • Martin_N's avatar
    Martin_N
    Forum Team
    6 months ago

    Hi Clarab79,

    Thank you for your post and welcome to the community. 

    We're sorry to hear about the delay with your installation for your new provide. 

    We can certainly take a look into this for you. I will private message you now to confirm your details. 

    ^Martin