Equipment problems

I wish to report a problem with what I assume is a Virgin Media equipment hub. The equipment is housed within a walled enclosure which is full of weeds, rubbish and even a couple of trees. The electronic equipment is housed inside a brick built block with holes in its roof. The main surrounding enclosure has double doors which are unusable, with one lying on the ground and the other rotting away. Any engineers attending this equipment are having to work in an undesirable environment where rats and other vermin have been seen. It has become an eyesore to anyone living near it, as well as a hazard to those who have to work in it.                                  The unit is sited in the West Midlands, near Brierley Hill, at the end of Perrott Gardens on the Clockfields Estate, just off Brettell Lane. The postcode of the nearest house is DY5 3FF. The equipment housing (hidden under tree's) is marked: M11031311A                        I have only ever seen engineers from Virginmedia go to this equipment, but it may well be shared with other companies.