Forum Discussion

Zotay13's avatar
Zotay13
Tuning in
2 years ago
Solved

End of contract

My contract is due to end on the 23rd feb but when will I receive a box to send my rooter back? 

  • Zotay13's avatar
    Zotay13
    2 years ago

    Thanks. Yes i have given notice but have heard about returning equipment 

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi Zotay13 

    Have you contacted VM and handed in your 30 days notice?  If not you should do so now  as contracts are for a minimum term (usually 18 or 24 months) and unless  you give in  your notice they continue on a rolling contract.

    If you have already given in  your 30 days notice and been told when the  service(s) willl  be disconnected then you should receive the returns packaging around 10 days after the disconnection date.

    • Zotay13's avatar
      Zotay13
      Tuning in

      Thanks. Yes i have given notice but have heard about returning equipment