Forum Discussion

1701-e's avatar
1701-e
Fibre optic
12 months ago
Solved

Email offer of early renewal... No update since

Hi,

 

Received an email last week offering an effective freeze...  Same package for another 18 months ( no TNT though)

 

I have received immediate confirmation but nothing has happened since.

 

Is it going to happen?

  • Hi 1701-e 

    Thanks for posting and welcome back to the community. Sorry to hear of the confusion over this order. 

    I'll send you a PM now to assist further.

  • Hi 1701-e 

    Thanks for posting and welcome back to the community. Sorry to hear of the confusion over this order. 

    I'll send you a PM now to assist further.

    • Ashleigh_C's avatar
      Ashleigh_C
      Forum Team

      We're so glad our team was able to help 1701-e 

      Please do pop back to the forums in the future should you need any help and we will do all we can to assist.