Forum Discussion

MBrown4's avatar
MBrown4
Joining in
29 days ago

Ebilling

I can see there are a lot of messages on here about struggling to move to ebilling. I never signed up for paper billing, and never would do, but it has been set up on my account and I can’t take this off. I have followed all the instructions online and I don’t get the option to move to ebilling, and I can’t speak to anyone on the phone. Can anything be done to resolve this?

1 Reply

  • Hi MBrown4 thanks for posting and welcome to our community.

    Sorry to hear you're having issues with online billing. And for any inconvenience that this may be causing. So that I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

    Regards

    Lee_R