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adamw1lk's avatar
adamw1lk
Joining in
3 days ago

Ebilling

Creating a new discussion, in case my earlier reply is lost in the ether.

I do not believe I've ever requested paper bills and am looking to switch to ebilling. 

As per many messages on the forum the online instructions do not seem to work.   Please can you assist.  Thanks in advance  

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  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    3 days ago

    Hi adamw1lk,

    Thanks for coming back here. 

    I can see my colleague has already replied to your post here: Switch to ebilling

    Please make sure you are only posting once about your issue. If you need to update the thread then just reply to your original thread rather than creating a new one. We understand it's frustrating when something's not right however posting more than once about the same fault makes the boards look busier than what they actually are. It also means we could take longer to reply due to needing to sift through duplicate posts.

    Have a look at my colleague's reply on the other thread and stick with that one so we keep all the information in one place. 

    Thanks,