Forum Discussion

jenzinic56's avatar
jenzinic56
Joining in
5 months ago

eBilling

I have been trying to switch to ebilling, but like so many others I am going around in circles. please help🙏

  • Ayisha_B's avatar
    Ayisha_B
    Forum Team
    5 months ago

    Hi jenzinic56 👋

    A warm welcome to our Community Forums and thanks for your post.

    I am sorry for ay issues you are having switching to eBilling.

    Could you please try following the below steps:

    •    Click on the Settings tile.
    •    Click on Account Details.
    •    Scroll to Communication Preference and click Edit.
    •    Select "eBills, email, text" from the dropdown menu.
    •    Click Update.
    If you still experience issues, then please respond to my PM 📩 so I can assist you further.

    Thanks🙂