Hi all
Received email to re new contract 2.5 months early. Only cannot find what they are offering. There are numerous re new now tabs, but don't want to click on them in case it renews without being able to see the offer. Any advice appreciated
Thanks.
Forum TeamHi mupps
Welcome back to the Community Forums.
Sorry to hear of your concerns with the renewal offers. These should be unlocked within your renewal period which when you receive your end of contract notification, 30 days before your contract expires.
Where you see the 'renew now' tabs, does this seem like there is an image/picture missing with the details? Are you able to provide a screenshot of what you're seeing on your side, and we can investigate this further.
Hi Carly,
Thanks for swift reply. I have a couple of screen shots but not sure how to attach them via mobile.
Regards,
Martin
Forum TeamThere should be an image of a camera where you can upload the screenshot to from your device next to the paperclip for linking. You might need to scroll across to see this, depending on your devices screen size.
Ensure your screenshot is edited to remove any personal information if this is captured.
Hi Carley
There is no paper clip or any other icon to attach images for forum posts.
Regards.
