Forum Discussion

Brian_McGraw's avatar
Brian_McGraw
Joining in
19 days ago

E-Billing

I’ve phoned up a few time to try and get my account moved to E-billing, and each time I’ve been assured it’s been done! But I’m still getting bills posted out to me! Very frustrating. On the app it says I’m on E billing, so not sure how this is possible! 

please help!!

  • Ayisha_B's avatar
    Ayisha_B
    Forum Team
    19 days ago

    Hi Brian 👋,

    Welcome to our Community Forums and thanks for your post. 

    I am sorry to hear about the issue with your billing preferences.

    I'd like to take a closer look into this so will pop you a PM 📩 and we can take it from there.

    Speak soon!