Forum Discussion

Nefariousant's avatar
Nefariousant
Joining in
30 days ago

E-billing - turn on

Could someone please turn on e-billing for my account as I can't seem to find anyway to do it via the app or website, getting charged for a paper bill and no way to turn it off.

Thanks. 

 

[mod edit - title edited for clarity]

  • Hello Nefariousant,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your online account and trying to set up for e-billing. I'd be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L

  • Thank you and thats now been completed. Your next bill from us will be sent via email and no longer in the post. Please do let us know here on the forums, if you have any further issues or questions in the future. 

    Kind Regards,

    Steven_L