Forum Discussion

McBrian's avatar
McBrian
Tuning in
11 days ago

Disconnection

Hi.

I spoke to the bereavement team on 11/04 regarding my father in laws account/connection. 

This was supposed to be disconnected/cancelled on 14/04, it is still active.

Can you please advice.

Regards

1 Reply

  • Good evening McBrian 

    Thanks for posting and welcome back to the community.

    Condolences firstly from all at Virgin Media.

    I'll send you a PM now to check what's happening with the account.