AshIsGoth
7 months agoJoining in
Disconnected and need help
I have had no virgin media letters so I have no correspondence to my virgin media account, using a virgin media website to see if there are any outages in my area, I found out I have been disconnected with again no letters or emails..
This is worrying as having broadband keeps me linked with everything and everyone important to me, my mobile thankfully has data it's how I write this.
I am distressed because without the appropriate information in front me of me I cannot confirm vital information, not can I access my account.
Though my address is verified as being a member with virgin, how do I sort this out?