Every time i try to watch Live TV on Virgin Go, it asks me to Register my Device?? It is the same ipad? I am not watching it in incognito? The browser history & cache are not being cleared?
It is now saying that i am up to my limit of changes and now have to wait until the beginning of next month to make changes?
Please advise, as this is totally unacceptable.
Many thanks
Forum TeamHi Nicholja 👋
Thank you for reaching out to us and welcoming you with big virtual arms onto the Community Forum 🤗
Sorry to see you're having issues with Live TV and TV Go 😞
Please can you confirm after you register your device does this still happen?
Are you having any error messages?
Please can you clear the cache and cookies?
Let us know what happens and how you get on.
Thank you.
Hi
Everything is clear.
It is the same ipad that the app asks me to register every time i try and watch something on it?
I am now unable to view anything on Virgin Go until next month, when i can make amendments?
Any idea why this is happening and why specific to mu ipad? iphone and computer are fine?
Thank you
