Nearly everyday I get a call from 08000528675.
It is Virgin media.
i have asked repeatedly to be removed and for the calls to stop.
Every time they say they will remove me from the list.
2 days later (daily at the moment) they call again.
One more call and I will cancel my services.
I've been getting the same calls (I posted the same thread as well about 2hrs ago).
It's ridiculous, I've told them multiple times to stop ringing and they still do.
Was hesitant to block the number as I don't actually want to opt out of marketing calls as sometimes you get a good deal.
Hi Ezzy,
Looking at your other thread <Here> you say that your contract doesn't expire until September 2026.
VM generally offer the best deals either in the last 30 days before your discounts end, or after you've given VM a cancellation request. So really there's nothing wrong with turning off marketing for now, and then turn it back on nearer the time when your current discounts are due to end.
It takes up to 28 days for any marketing changes to take effect.
Absolutely sick of this myself 3 calls this afternoon already! I have opted out but disgusting that you would need to in the first place. VM TRY ASKING YOUR CUSTOMERS IF THEY WOULD LIKE TO BE CONSTANTLY HARRASSED EVERYDAY BEFORE YOU TAKE THEIR MONEY!! 28 days I've got to wait for this to stop, and it better stop.
3 calls in a day ( or even a week) is harassment. You have cause for complaint.
https://www.virginmedia.com/help/complaints#9954e263-bf20-4edc-8812-0454d71efacd
Call the number, ask for the agent's name and first line of their address, and ask if they would be interested in upgrading their bin bags to some you have left over for a one time special price.
Alternatively opt out of marketing at https://www.virginmedia.com/myvmo2/account-settings/marketing-and-contact-preferences
Could be VM or could be scammers spoofing a VM number.
Check you are opted out of marketing in 'My VM' (can take time for this to be applied).
Block the number on your phone if you can.
