Forum Discussion

SeanR2's avatar
SeanR2
Joining in
6 months ago

Customer Number

Hi there

I joined TV and Broadband and didn't receive confirmation email with customer number. Can't access app, and TV and hub are not working. Very strange start to a subscription I've just joined...

Help please 

Thanks

Sean

  • Ashleigh_C's avatar
    Ashleigh_C
    Forum Team
    6 months ago

    Hi there SeanR2 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry that you have faced an issue with your account information and thank you again for posting, I'll be happy to take a closer look into this with you via a private message. 

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.