theyoungsavage
24 days agoOn our wavelength
Contract's coming to an end..
I have cancelled my account (in order to avoid the sky-rocketing price hike at contract end in 4 weeks time) and my plan is either to take up a Sky contract or (if nothing appeals to me) to have my wife call up Virgin as a new customer and arrange a new install (and a new customer deal) before the 4 weeks are up.
Has anyone done this before, can it be done without a break in service, and are there any issues I need to be aware of?
TIA
Jim
You can do it but it won't be seamless. You will have to send your equipment back, and then they will send new equipment for the new account.