shirley11
5 days agoJoining in
Contract running out.
So I received an email saying my next bill was going to be £140. I was paying £94 a month. On checking it seems my contract is just about to run out. I received no email about this although they said they sent one on 6th April. I went in to chat and they offered me a deal at £128 a month but in my opinion is still too expensive so I asked to leave and she gave me the retentions number to call. Once speaking to them, the best deal they can offer is £158 a month. What is going on here!!!!. I don't understand why it has to increase by so much