contract renewal
Anyone manage to get a sensible renewal offer in the 30 days prior to contract end that anywhere matched the "new" customer ones.
customer for 20plus years and have just had a 5 month early renew now offer on M250, currently paying what I think is a ridiculous £48.63 and apparently will go up to £57.73, online offer is £56.61/60.41 in Apr26/£64.41 in Apr27 - so its clearly advantages to take your business elsewhere at those prices.
New customers on M350 being offered 25.99/29.99 2026/33.99 2027 over 29months that's 500+ cheaper working on my current price.
clearly no interest in customer retention nowadays.
