And3
8 months agoTuning in
Contract Renewal
Hi I was wondering if anyone has had the same problem I received an invitation by email to renew my contract for the next 18 months at the same price it had been for the past 18 months I rang virgin to check that it was genuine and it was so I renewed this was at the beginning of September on the third of September I had the confirmation email saying it had gone through and what my new monthly payment plan would be when i checked today it hasn't gone through and my bill is the price it would have reverted to had i not renewed any help would be appreciated