Forum Discussion

BillBudd's avatar
BillBudd
Superfast
6 months ago

Contract Renewal

Hi,

My contract is expiring soon.  On the "My Virgin Media" page there is button "View Your Deal".  Alas when I take this option all I get is a blank web page which is constantly refreshing.

I've tried clearing cache and cookies, and tried two different browsers.  No luck.

I am of course keen to see what this "deal" is to avoid having to haggle.

Any ideas anyone?

All help gratefully received.

Bill

contract renewal
  • John_GS's avatar
    John_GS
    Forum Team
    6 months ago

    Hi BillBudd 

    Thanks for posting and welcome back to the community.

    Sorry to hear of this and I'll send you a PM now to assist further.

  • BillBudd's avatar
    BillBudd
    Superfast
    6 months ago

    Thanks for response John.  I have resolved the issue now.  I spoke to an agent and got a new package that way.

    Cheers,

    Bill

    • Martin_N's avatar
      Martin_N
      Forum Team
      6 months ago

      We're glad to hear that is all sorted now

      ^Martin