Forum Discussion

BillBudd's avatar
BillBudd
Superfast
10 months ago

Contract Renewal

Hi,

My contract is expiring soon.  On the "My Virgin Media" page there is button "View Your Deal".  Alas when I take this option all I get is a blank web page which is constantly refreshing.

I've tried clearing cache and cookies, and tried two different browsers.  No luck.

I am of course keen to see what this "deal" is to avoid having to haggle.

Any ideas anyone?

All help gratefully received.

Bill

contract renewal

3 Replies

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    10 months ago

    Hi BillBudd 

    Thanks for posting and welcome back to the community.

    Sorry to hear of this and I'll send you a PM now to assist further.

  • BillBudd's avatar
    BillBudd
    Superfast
    10 months ago

    Thanks for response John.  I have resolved the issue now.  I spoke to an agent and got a new package that way.

    Cheers,

    Bill