Contract Renewal Problem
Accepted a renewal offer online on 06/03/25 as my contract was coming to an end in 2 months and after receiving a tirade of emails to renew now and have benefits. I was sent the Contract Information sheet and the Contract Summary Sheet on the next day, I am not sure that I understand the bills for the new contract and and why my current contract suddenly increased the next bill after the renewal. I plan cancelling this renewal as I can't understand the high rate. I just feel that I was lured into renewing early, please could someone explain to me what other options that I have aside cancelling the entire contract and the reason for the higher rate than my current bill even after promising that I could keep my current rate if I renew now emails I was receiving.