Contract Renewal. Maxit TV and TNT Sports Question.
Could someone from VM please contact me to clarify the following (I have health issues so cannot currently make a telephone call).
My contract is about to expire. It includes Maxit TV with TNT Sports included.
When I logged onto VM website I was presented with a screen saying: “Renew now and save. £xx p/m. Choose this deal and keep your current Virgin Media plan without losing anything.”
I did not accept anything but subsequently received 5 emails including pre-contract documents.
The pre-contract documents show Main TV services as ‘Maxit TV and Sky Sports’ but have no mention of TNT Sports (the add-ons box is blank). Maybe it is still part of Maxit TV? If not, it would seem to contradict the website quote “…without losing anything.”
The price of the contract is more than I am currently paying.
Can someone from VM please PM me to confirm whether this pre-contract includes TNT Sports.
Naturally I would not want to re-contract at a higher price if I was losing TNT Sports in the process.