Today, I received a strange email from Virgin, which is not really clear.
| You currently enjoy our Phone & Broadband Dual bundle at a discounted* rate, which will end on 20-Jun-25. This means you'd move to the price you originally agreed with us. |
| However, as a valued customer of ours, we will apply a new 12 Month discount meaning you'll pay ** a month. |
I am trying my hardest to fathom out in UK sterling, how much £** is per month
The discounted period of 12 months rather than 18 months is also odd. What is the sender's email address?
They seem to be doing this now. The discount not lasting for the full contract period.
vmteam at virginmedia dot co dot uk so it's legit as there are no links to take me anywhere shady
Forum TeamHi 2badmice,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear there has been some confusion after receiving an email from us. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security.
I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)
Many Thanks,
Thanks I've just replied with some messages confirming my details
