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db_buist
Joining in
4 months ago

Contract renewal crazy price

My contract is ending and I'm being offered a "discount" to renew which would cost me £50 a month more than a new customer, and still £20 more than I am paying now.  Has anyone been able to get a be...
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Beth_G
Forum Team
4 months ago
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Hi db_buist

Thanks for your post - sorry to hear that none of our current deals offer a lower price than what you're currently paying.

How have you been looking at your offers, online or over the phone? Our offers change all the time so it might be worth getting back in touch with the team soon on 0345 454 1111 / 150 to see what else we have to offer.

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My contract is ending and I'm being offered a \"discount\" to renew which would cost me £50 a month more than a new customer, and still £20 more than I am paying now. 

Has anyone been able to get a better deal?

","kudosSumWeight":0,"postTime":"2024-11-25T13:48:38.745Z","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:5593421_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":737},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

My contract is ending and I'm being offered a \"discount\" to renew which would cost me £50 a month more than a new customer, and still £20 more than I am paying now. 

Has anyone been able to get a better deal?

"},"Conversation:conversation:5593421":{"__typename":"Conversation","id":"conversation:5593421","solved":false,"topic":{"__ref":"ForumTopicMessage:message:5593421"},"lastPostingActivityTime":"2024-11-25T18:37:23.111Z","lastPostTime":"2024-11-25T18:37:23.111Z","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:5593421":{"__typename":"ModerationData","id":"moderation_data:5593421","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:5593421_1":{"__typename":"Revision","id":"revision:5593421_1","lastEditTime":"2024-11-25T13:48:38.745Z"},"ForumReplyMessage:message:5593558":{"__typename":"ForumReplyMessage","id":"message:5593558","conversation":{"__ref":"Conversation:conversation:5593421"},"author":{"__ref":"User:user:724260"},"revisionNum":1,"uid":5593558,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ManageAccountCable"},"subject":"Re: Contract renewal crazy price","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5593558"},"parent":{"__ref":"ForumTopicMessage:message:5593421"},"body":"

Hi db_buist

\n

Thanks for your post - sorry to hear that none of our current deals offer a lower price than what you're currently paying.

\n

How have you been looking at your offers, online or over the phone? Our offers change all the time so it might be worth getting back in touch with the team soon on 0345 454 1111 / 150 to see what else we have to offer.

","body@stringLength":"374","rawBody":"

Hi db_buist

\n

Thanks for your post - sorry to hear that none of our current deals offer a lower price than what you're currently paying.

\n

How have you been looking at your offers, online or over the phone? Our offers change all the time so it might be worth getting back in touch with the team soon on 0345 454 1111 / 150 to see what else we have to offer.

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