Forum Discussion

Gibbo47's avatar
Gibbo47
Joining in
2 years ago

Contract renewal cost

Hello

My contract is up soon and I want to speak to someone about it.  Ideally I would like to get in contact with Callum from the Executive Team.  Hope you can help.  Amanda

  • Zach_R's avatar
    Zach_R
    Forum Team
    2 years ago

    Hi Gibbo47,

    Thank you for your post and welcome back to our community forums. We're here to help.

    We wouldn't be able to put you in contact with a specific agent. Can you clarify exactly what you need help with regarding your contract? We may be able to assist you from here.

    Thanks,
     

    • Gibbo47's avatar
      Gibbo47
      Joining in
      2 years ago

      Hello.  I'd like to know what the best deal is I can renew my contract for.  Is this something you could advise me on ? Thanks

      • Sabrina_B's avatar
        Sabrina_B
        Forum Team
        2 years ago

        Hi Gibbo47 👋.

        Thanks for reaching out to us. We are happy to hear you are wanting to renew your contract, you can check your existing deals here 👉 For Me, please ensure you have logged in to get deals tailored for you, our contact team is also available on 📞 0345 454 1111, phone menu options 1, 4, & 4 (thinking of leaving us).

        I hope these help, should you have any issues, please come back to us here. 

        Sabrina

  • Alby41's avatar
    Alby41
    Superfast
    2 years ago

    Hope all goes well with your renewal ,, but renewing a VM contract detail/price is not for the feint hearted .. akin to swimming in a sea of sharks all waiting to have you if you do not watch ... ONE peice of advice  whatever is spoken to you ...make sure you see the amended  contract in your " My Virgin Media " which should appear quite soon after your call .. some VM customers appear to have difficulties of being told what they are getting to what they actually get just saying  ....😃