ggoyos
2 years agoJoining in
Contract length Reset after Moving
My original contract with virgin media dated from October 2022, 18 months long was in place when in December 2023 I moved to a new address. In the new address as Virgin media was available I’ve completed the moving home in my account. I was not made aware that also the contract that I had with Virgin Media had been renewed and started December 2023 ending June 2025 and it was not communicated at the time of the transition. I consider it very unfair as there was no change to pricing, terms or anything else and I paid for the installation in the new address.