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flirsty's avatar
flirsty
Joining in
7 months ago

Change contract without Netflix

Phoned up yesterday to complain about my netflix account constant being hacked since april and tried to negotiate a new deal WITHOUT netflix.

The offer given was absolute poor so said i was not happy with it and leave it as it is which he confirmed no changes were made.

Today a get an email about a new contract for more money which i did not agree too

why do virgin media employ such idiots??? sorry to be blunt but the time i have wasted in the dms and phone calls is beyond a joke

constant fighting about various things and an hour on the phone yesterday which was a waste. now i am going to have to phone them up again to get things sorted

frustrated does not even come close

 

[MOD EDIT: Subject title changed for clarity]

 

1 Reply

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  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    7 months ago

    Hello flirsty,

    Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your account. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L