Forum Discussion

Penny49's avatar
Penny49
Tuning in
2 years ago

Can't view bill

Logged into my virgin media click on bills. Latest bill flashes up disappears and message with frowning emoji faces says oops something's wrong try again. I have tried for times. Is this an I T problem today?

4 Replies

  • Penny49's avatar
    Penny49
    Tuning in
    2 years ago

    Sorry the message received is something's not quite right there's a problem!!!

    • Ashleigh_C's avatar
      Ashleigh_C
      Icon for Forum Team rankForum Team
      2 years ago

      Hi there Penny49 

      Thank you so much for your post and welcome to the community forums it's great to have you back.

      I am so sorry that you have experienced this issue with your most recent bill, can I ask if you have tried both the app and the website to access this?

      • Penny49's avatar
        Penny49
        Tuning in
        2 years ago

        Hi Ashleigh. Just tried app and website and can now view my last bill through both.

        Thanks