Forum Discussion

Penny49's avatar
Penny49
Tuning in
12 months ago

Can't view bill

Logged into my virgin media click on bills. Latest bill flashes up disappears and message with frowning emoji faces says oops something's wrong try again. I have tried for times. Is this an I T problem today?

  • Penny49's avatar
    Penny49
    Tuning in
    12 months ago

    Sorry the message received is something's not quite right there's a problem!!!

    • Ashleigh_C's avatar
      Ashleigh_C
      Forum Team
      12 months ago

      Hi there Penny49 

      Thank you so much for your post and welcome to the community forums it's great to have you back.

      I am so sorry that you have experienced this issue with your most recent bill, can I ask if you have tried both the app and the website to access this?

      • Penny49's avatar
        Penny49
        Tuning in
        12 months ago

        Hi Ashleigh. Just tried app and website and can now view my last bill through both.

        Thanks