When I click on any offer link in any promotional email from Virgin, I get this message:
I have had this since I joined VM 2 years ago. Now they are sending me emails offering an (unspecified) exclusive discount, if I renew, however when I cleck on renew now, guess what happens.....
So now I'm out of contract.
Any ideas how to fix this?
You are never out of contract with VM, you just change from a fixed term to 30 day rolling. Once the fixed period ends, so do the discounts. You can gather all the other ISP prices and talk to VM retentions about discounts. If non of the discounts are acceptable, then just leave.
Forum TeamHi Salehp
Welcome to our forums, and sorry to hear you are having issues when trying to accept offers online. We can understand the frustration caused, and we want to best help. To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,
