Forum Discussion
6 Replies
- DukepaulOn our wavelength
The issue was it won't let me onto the password page to enter a password in the first place. So I don't know how changing a password helps?
- DukepaulOn our wavelength
Since they change my main password, I now can't get into anything on any platform. Thanks VM.
- DukepaulOn our wavelength
I don't understand how I can access accounts via chrome and firefox on bluestacks, but not windows 11.
- Steven_L
Forum Team
Hello Dukepaul,
Welcome back to the Community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having logging into your account.
Please could you clear your browsers cache and try to log in again, also, please could you try to login using incognito or private browsing mode to see if that changes anything?
Also, are you using a VPN, when trying to access your online account?
Kind Regards,
Steven_L
- DukepaulOn our wavelength
Nothing works. I've tried VPN on and off. Cleared cashe and cookies. Done private browings and used different browers and all I get ooops something went wrong. Now what do I do?
- Martin_N
Forum Team
Thank you for that information. We can certainly take a look into this for you.
I will private message you now to confirm your details.
^Martin
Related Content
- 2 years ago
- 6 months ago
- 11 months ago
- 2 years ago