Solved
Can't link VM account to VMO2 ID
I can't link my VM account to my VMO2 ID as I cannot login to my VM email account.
I follow the instructions for linking which involves a link sent to the email account I can no longer access.
This is maddening. I could only pay my bill as I have the app on my phone.
I can no longer access Sky Sports through the app, nor can I watch anything on VirginTVGo.
Hello Vengeance,
Welcome to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear about the issues that you’re experiencing with your online account.
We're not able to amend email addresses for due to system restrictions. Please call the team on 0345 454 1111, and they'll be able to help you change your email address.
Kind Regards,
Steven_L
