Cannot switch to paperless eBilling
Hi, I am in the same position - new customer, seem to have been assigned paper billing and have no option to switch to ebilling on my account. Could you please update me to ebilling as I do not wish to be charged.
Forum Discussion
Hi hjcarp,
I'm sorry to hear you've been unable to switch to online billing.
I'd be happy to get this resolved for you 😊
I'll send you a private message now.
Please look out for the envelope in the top right of the page and pop back to me when you can.
How long does it take for a private message response generally? Answered the security q’s asked yesterday and nothing since 😟
Hi kasb6117, we'll get back to you asap, if the agent has days off it could be a day or two.
Alex_Rm
