Cannot switch to eBilling.

Hello DonJMarajh.

Thanks for your first post and welcome to our community.
Sorry to hear you're having an issue switching to Ebilling.
I'd like to investigate this for you and get you set up.
If you don't mind, I'll need to send you a private message to pass security. 
If you can check the envelope at the top right of your screen, that would be great. 
Gareth_L