Hi,
Ive been sent a renewal deal via email but everytime I select the ‘recontract now’ link, its takes me to a page and says ‘oops we cannot down that page’. The same happens when I try to access the renewal deal via my account section of the website. I would like to see what the deal is via email and I don’t want to phone if possible.
Zelda
Hi Zelda12345,
Thank you for reaching out to us in our community and welcome, sorry to hear you have been unable to accept a renewal deal, so we can take a look into this for you please look out for a white envelope to join us in a private chat.
Regards
Paul.
Hi,
I was able to access the link by using my tablet and not phone, so got it sorted thanks!
Great to hear, apologies again for any inconvenience caused, if you do need any further help then please reach back out.
Regards
Paul.
