Forum Discussion

Rachael10's avatar
Rachael10
Just joined
5 months ago

Cancelling or reducing the cost of my account

I need to speak to somebody about the monthly cost of my account. I have been a customer for well over 25th I haven’t got a clue what the password is so can’t get any further forward on the system. 

2 Replies

  • Sabrina_B's avatar
    Sabrina_B
    Forum Team (Retired)
    5 months ago

    Hi Rachael10 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with gaining access to your account. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina