Can’t link my vm account
Hey I’m also having this problem . I can’t link my virgin media account. Says emails don’t match which I know they do .
Forum Discussion
9 Replies
- David_Bn
Forum Team
Thanks for your post on our Community Forums Rooney21up, and a very warm welcome to you!
Sorry to hear of the difficulty faced when trying to link your Virgin Media and O2 accounts, with the error message present.
Can you please confirm if you've been able to clear cache and cookies on your browser and re-attempt this linking of the two accounts?
Thanks,
David_Bn
I am having the same issue.
https://community.virginmedia.com/discussions/ManageAccountCable/solution-to-vm-linking-problem/5655949
Done that and used another browser . Appears to be a lot of people having same issues
- David_Bn
Thanks for coming back to us Rooney21up, and trying to clear the cache and cookies on your browser.
Let's take a closer look into this matter for you - please check out the envelope in the top right hand corner for a private message from me.
Thanks,
David_Bn
Hello. I tried this and Im facing the same issue. I cleared cache as well.
Yep me too, I'm even copy pasting the exact email I signed up with off my contract so don't know what's going on. Already thinking of leaving VM not even been with them a week
https://community.virginmedia.com/discussions/ManageAccountCable/solution-to-vm-linking-problem/5655949
