Forum Discussion

Gee1991's avatar
Gee1991
Joining in
1 year ago

Can’t find account number and area ref to create new account

I have just joined Virgin and just received my TV and broadband yesterday but just realised that I hadn’t gotten any welcome pack or any info regarding account number and area reference when I was going to sign up online. Anyone can help?

1 Reply

Replies have been turned off for this discussion
  • Zach_R's avatar
    Zach_R
    Forum Team (Retired)
    1 year ago

    Hi Gee1991,

    Thank you for your post and welcome to our community forums. We're here to help.

    I'm sorry to hear you've not been able to set up a My Virgin Media online account just yet. I'm going to send you a private message in a few moments, please respond to that when you can and we'll assist further from there.

    Thanks,