Jon1951
7 months agoUp to speed
Bundle price
I have received an email from virgin telling me my contract is due to run out, they have offered me an exclusive renewal offer if I renew now,
as my contract runs until November 2024, why would I take up this offer now,
is this a scam email. ?
as the bundle is now very expensive, I wish to downgrade my package,
contacting virgin is now a pain, [ I’m with o2), when I did get through, the customer service representative stated that was not now possible , WHAT. ???????
what is the answer ?
how do I resolve this, leave ?
regards Jon