Being kicked out the house, VM wants me to pay £500 to cancel after 13 years
So me and my family and in a situation where we're about to be served a section 21 because the landlord wants to move back into the house. We have until the 20th to move out so after that, I won't be needing internet as we might be staying at someone else's house so it makes sense that I can't bring my internet over.
Now, I had a chat with an agentn and explained the situation, but they either want me to add more services to get more discounts, which is going to increase the price, not decrease it or pay £500 to cancel... This is utter madness in this situation, they should at least put in the offert to understand today's cost of living crysis... So what do I do? I've been a loyal customer for over 13 years and after being treated with manipulations and price increases every year, they want to pretty much take my potential rent money... I'm already mentally down as it is, and now I have to worry about this?