Forum Discussion

ryanm829's avatar
ryanm829
Joining in
25 days ago

Being evicted from my home

Signed an 18 month contract with the intention of following it through as I have for the last 4 years with virgin media. 

Unfortunately, I'm being evicted as I was issued an eviction notice due to landlords ill health. I unfortunately have no where of my own to go and will not be in control of the bills at my temporary accommodation. 

Is there a way to waive what will be a hefty cancellation fee? 

1 Reply

  • Hi ryanm829 

    Welcome to the Community Forums. 

    Sorry to hear of your concerns with our early disconnection fees after being evicted. 

    We can discuss this more privately on our side to see if there is anything we can advise further. We'll look to support any way we can. Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon, or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down.