Forum Discussion

Helsy's avatar
Helsy
Joining in
2 months ago

Been disconnected

Told reconnection would happen within 48 hrs. Had message displaying reconnecting now says cancelled I haven't cancelled anytime you phone virgin you go through the same discussion with about 5 people. Anyone got any ideas?

  • Hello Helsy,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your account at the moment. Have your services been reconnected since you last posted and back up and running?

    Kind Regards,

    Steven_L