Bargain renewal offer or is it?
Hi I hope someone can help me with this problem. Four days ago , March 2nd, I received an email for virgin inviting me to renew my contract. The new monthly price is two pounds more than I am currently paying, the only difference in the package would be that I would not be getting TNT as I do now. I am happy to renew my contract albeit losing TNT with this new price. My existing contract does not end until May 27th. I phoned virgin up to verify that the new contract would take over from the my existing one when it ended.........After 60 minutes of conversation with three different operatives I am still non the wiser. If the contract starts immediately I lose out on tnt for the next 12 weeks ( this is when I most want to view it). If I do not take this offer now, which is 12 weeks premature, will I still get the same offer nearer my renewal date or will it ramped up???.... What is my best way of sorting this out... Like I said I want to take the offer if it begins when my old contract ends ,, Thanks in advance!