Forum Discussion

Its_Me's avatar
Its_Me
Joining in
2 years ago

Area Reference Code

I'm trying to set up an online account and it's asking me for Area Reference.  I don't have any bills or the welcome pack and can't see to look it up.  How do I find out the area reference code for KT2 5HH?

  • Hi Its_Me thanks for your post here in the Community - welcome!

    Sorry to hear of the concerns you've raised here.

    The Area Reference for your postcode is 03. We hope this helps and if you need any further support with setting up your account, please don't hesitate to let us know ๐Ÿ˜Š

    Many thanks

    • JCE's avatar
      JCE
      Joining in

      Hi, Iโ€™m trying to reset stuff and need my area reference code. Iโ€™m in L39 1NB. Thanks

  • I've tried creating an account using this are reference code and I keep getting there's an error.  Is there a general problem or is this specific to this account?

    Oops, we've ran into a problem.
    Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)

    • Nathan_B's avatar
      Nathan_B
      Forum Team

      Thanks for coming back to us and letting us know you are seeing these issues Its_Me ๐Ÿ˜Š Sorry for any inconvenience this is causing ๐Ÿ˜”

      Just to confirm, have you been able to try this on multiple browsers and devices? Also does clearing cookies and cache help at all?

      If you still see this after trying the above, please let us know. We'll be happy to assist further.

      Regards

      Nathan